• Certificate IV in Workplace Training & Assessment
• Negotiation skills
• Manager as facilitator
• DiSC and Advance DiSC
• Supervisory Development Program
• Conflict resolution

• 1999 – Bachelor of Business; Human Resource Management major (Monash University)
• 1987 – Associate Diploma Travel and Tourism (Tasmanian College of Hospitality and Tourism) - Top student prize 1986

My achievements -

• 5 years of Service – AMP
• Trainer of the Month – Southern Cross Galileo
• Service Excellence – Southern Cross Galileo

My teaching style -

I enjoy the transfer of information and experience that comes from teaching, and the sense of achievement students get once they have completed the course.

I hope the students will feel a sense of satisfaction from learning a new skill, and achieving the course objectives.

I usually like to begin each session with a theoretical component so that students are then equipped with the knowledge they need to complete the practical component that follows. I often end a session with a theoretical recap of objectives and any questions or issues that may have arisen out of the practical session.

I began my working life as a travel consultant, organising peoples' domestic holidays.