Develop greater confidence and ease in everyday conversations with our communication shrort courses in Sydney!
Good communication isn't just about what you say. The way you approach a conversation, respond to another person and adapt your communication style can all influence how an interaction develops. In this practical course, you'll explore some of the dynamics behind effective interpersonal communication and learn techniques you can apply in both professional and everyday situations.
You'll explore the concept of status in communication and consider how different ways of communicating can affect how we are perceived by others. Through discussion, observation and practical exercises, you'll experiment with ways to communicate with greater confidence and warmth while remaining approachable and responsive to the people around you.
You'll also learn practical approaches for those moments when conversation doesn't come naturally—from starting a conversation with someone you don't know well to using observations and leading statements to encourage others to open up and keep an interaction moving. With plenty of opportunities to practise with other participants, you'll develop techniques you can draw on when communicating with colleagues and stakeholders, networking or navigating everyday social situations.
By the end of this Mastering the Art of Communication course, participants will have developed practical skills and knowledge in areas such as:
- Understanding how status can influence interpersonal communication
- Recognising how different communication styles can affect interactions
- Communicating with greater confidence and warmth
- Using practical techniques to start conversations
- Using observations to open and develop conversations
- Using leading statements to encourage others to contribute and open up
- Applying techniques to help conversations develop and continue
- Adapting communication approaches across different professional and social situations
- Practising communication techniques through interaction with others
What will be covered in this Mastering the Art of Communication course?
During the course, participants will be guided through key concepts, techniques and approaches that typically include:
Understanding communication dynamics
- Exploring the concept of status in interpersonal communication
- Understanding how different communication styles can affect an interaction
- Exploring approaches to communicating with confidence and warmth
- Considering how communication choices can influence how we are perceived by others
Starting conversations
- Approaching conversations with people you don't know well
- Using observations to open a conversation
- Exploring different ways to begin an interaction
- Practising techniques for starting conversations in professional and social settings
Developing conversations
- Using leading statements to encourage others to open up
- Exploring ways to keep a conversation moving
- Developing and advancing conversations
- Experimenting with different approaches depending on the situation
Putting it into practice
- Applying communication techniques through interactive exercises
- Observing different communication approaches
- Practising with other participants
- Experimenting with techniques across professional and everyday scenarios
Content may vary slightly depending on class pace, participant interests, and instructor approach.
Who is this Mastering the Art of Communication course for?
This course is suitable for anyone who would like to feel more comfortable and effective when communicating with others.
It may be particularly useful for people who want to:
- Feel more confident starting conversations
- Communicate more effectively with colleagues and stakeholders
- Become more comfortable networking and meeting new people
- Develop conversations beyond the initial introduction
- Practise communicating in a range of professional and social situations
No previous communication training or experience is required.
Rozelle Campus
2A Gordon Street, Rozelle NSW 2039 (corner of Gordon St & Victoria Rd in the grounds of St. Joseph's Church)
